Privacy Policy

How we handle and protect your data at UK Fiber Broadband.

1. Data Collection

We collect information necessary to provide you with broadband and CCTV services, including your name, physical address for installation, contact details (phone and email), and billing information. We may also collect technical data such as IP addresses and device identifiers to ensure network stability.

2. Use of Information

Your data is used solely for service provision, account management, billing, and technical support. We use this information to maintain our network quality and to communicate important service updates or maintenance schedules.

3. Network Traffic Management

As an ISP, we may monitor network traffic patterns to prevent cyberattacks, manage congestion, and ensure a high quality of service for all users. We do not inspect the specific content of your private data transfers.

4. Third-Party Disclosure

We do not sell your personal information to third-party advertisers. Data may only be shared with verified partners who assist in our operations (such as payment processors) or when required by law enforcement under valid legal mandates.

5. Data Security

We use industry-standard encryption and physical security measures to protect your data from unauthorized access. Our local servers are monitored 24/7 to prevent data breaches and ensure the integrity of our subscriber information.

6. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain website features.

7. User Rights

You have the right to access, correct, or request the deletion of your personal data stored with us. For any privacy-related inquiries or to update your information, please contact our support team at 9897710906.